Returns & Exchanges
We want you to see the world clearly with your new Polaroid eyewear, but if you are not completely satisfied, you can return your frames within 30 days of delivery for a full refund. All items must be in their original, unworn condition with all protective packaging and authentication tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Frames
Place the eyewear in its original protective case and box to prevent damage during transit, ensuring all cleaning cloths and certificates are included.
Attach the Shipping Label
Download and print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing